Privacy Policy

Effective Date: August 12, 2026

Nomad IV Wellness Corp (“Nomad IV Wellness,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal and health information entrusted to us.

This Privacy Policy describes how we collect, use, disclose, and protect information when you visit www.nomadivwellness.com, communicate with us, schedule services, complete forms, receive services, or otherwise interact with Nomad IV Wellness.

Nomad IV Wellness is located at:

Nomad IV Wellness Corp
40 W 27th St
New York, NY 10001
United States

Email: Admin@nomadivme.com
Phone: 212-470-8557

1. Information We Collect

Depending on how you interact with us, we may collect information including:

Full name
Email address
Telephone number
Date of birth
Mailing or residential address
Government-issued identification information
Appointment and scheduling information
Payment and transaction information
Medical history
Current and past medications
Allergies
Health conditions
Treatment history
Information concerning your symptoms, wellness goals, and requested servicesz
Information you voluntarily provide through forms, consultations, messages, emails, telephone calls, or appointments
Device, browser, IP address, and website usage information where applicable

We do not currently collect insurance information through our ordinary intake process.

Some information we collect in connection with healthcare services may constitute Protected Health Information (“PHI”) under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) and applicable regulations.

2. How We Collect Information

We may collect information:

Directly from you
Through our website
Through online forms
When you schedule or manage an appointment
During consultations or treatment
Through telephone, text message, or email communications
Through our booking and practice-management providers, including Zenoti
Through payment processors and other service providers
Automatically through website technologies such as cookies and analytics tools, where implemented

3. How We Use Information

We may use information for purposes including:

Scheduling and managing appointments
Providing IV therapy, wellness, injection, and related services
Evaluating whether services may be appropriate for you
Maintaining patient and treatment records
Communicating regarding appointments, services, follow-up care, and administrative matters
Processing payments
Responding to questions and requests
Operating and improving our website and services
Maintaining the security and integrity of our systems
Meeting legal, regulatory, professional, and compliance obligations
Conducting internal business and administrative operations
Sending promotional communications where permitted by law and when appropriate consent or authorization has been obtained

PHI will be used or disclosed only as permitted by HIPAA and other applicable laws.

4. Protected Health Information and HIPAA

Nomad IV Wellness is committed to maintaining the privacy and security of PHI in accordance with applicable federal and state law.

HIPAA permits certain uses and disclosures of PHI without a separate authorization, including uses and disclosures for treatment, payment, and healthcare operations, as permitted by law.

Other uses or disclosures of PHI may require your written authorization.

Our HIPAA Notice of Privacy Practices provides additional information regarding:

How your medical information may be used and disclosed
Your rights concerning your health information
Our legal responsibilities concerning PHI
How to exercise your HIPAA privacy rights

Where this Privacy Policy concerns PHI and conflicts with our Notice of Privacy Practices or applicable HIPAA requirements, the applicable HIPAA requirements and Notice of Privacy Practices will control.

5. Appointment and Booking Services

Nomad IV Wellness uses Zenoti to assist with appointment scheduling, practice management, client communications, and related business functions.

When you schedule or manage an appointment, information may be processed through Zenoti's systems.

We may also use other vendors and service providers to perform functions on our behalf. Where required by HIPAA, appropriate agreements and safeguards will be used before a third party is permitted to create, receive, maintain, or transmit PHI on our behalf.

Third-party platforms may also maintain their own privacy policies and terms governing information they independently collect or process.

6. Payment Information

When you purchase or schedule services, payment information may be collected or processed by our payment-processing or booking providers.

We may receive transaction information such as payment status, transaction amount, date, and related records.

Payment-card information may be processed directly by third-party payment processors rather than stored directly by Nomad IV Wellness.

7. Email and Communications

We use communication and productivity services, including Microsoft 365, to support our business operations.

We may communicate with you regarding:

Appointment confirmations
Appointment reminders
Changes or cancellations
Treatment-related information
Administrative matters
Customer-service requests
Follow-up communications
Promotions and offers, where permitted

Electronic communications, including ordinary email and text messaging, may carry privacy and security risks. We take reasonable precautions when communicating sensitive information electronically.

8. Marketing Communications

If you elect to receive marketing communications, we may send information regarding services, promotions, wellness offerings, events, or other Nomad IV Wellness updates.

You may unsubscribe from promotional emails using the unsubscribe instructions included in those messages or by contacting us.

You may opt out of promotional text messages by following the instructions provided in the applicable message.

Opting out of promotional communications will not prevent us from sending necessary non-promotional communications, such as appointment reminders, transactional notices, or communications relating to services you have requested.

We will obtain any authorization required by HIPAA before using or disclosing PHI for marketing purposes.

SMS Messaging and Consent

By providing your mobile phone number and opting in to SMS communications, you consent to receive text messages from Nomad IV Wellness Corp. Messages may include appointment reminders, scheduling updates, customer care communications, account or service notifications, and promotional messages where you have provided the appropriate consent.

Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us at 212-470-8557.

SMS consent is not shared with third parties. We do not share, sell, rent, or otherwise provide your mobile phone number, SMS opt-in data, or SMS consent to third parties or affiliates for marketing or promotional purposes.

9. Cookies, Analytics, and Similar Technologies

Our website may currently or in the future use cookies, pixels, analytics tools, and similar technologies to:

Enable website functionality
Remember user preferences
Understand website traffic and usage
Identify technical problems
Measure website performance
Improve our website and services
Evaluate marketing effectiveness

We may use services such as Google Analytics or similar analytics technologies in the future.

Where required, visitors may be given choices regarding optional cookies or tracking technologies.

Because Nomad IV Wellness is a HIPAA-covered healthcare provider, we evaluate tracking and analytics technologies before implementation to determine whether their use could involve Protected Health Information (“PHI”). We will not knowingly use tracking technologies in a manner that results in an impermissible disclosure of PHI.

Tracking technologies will not be implemented on authenticated patient areas, appointment or intake workflows, or other pages involving PHI unless their use and any resulting disclosures comply with HIPAA and other applicable law. Where required, appropriate contractual protections, including a Business Associate Agreement, will be established with the applicable service provider.

10. Google Services

Nomad IV Wellness maintains a presence through services including Google Business Profile and may use additional Google services, such as Google Analytics, in the future.

When you interact directly with a Google service, Google may independently collect information according to its own privacy policies and terms.

Information submitted directly to Nomad IV Wellness will be handled as described in this Privacy Policy and, where applicable, our Notice of Privacy Practices.

11. How We Share Information

We do not sell patient medical records or PHI.

We may disclose personal information when reasonably necessary to:

Provide or coordinate requested services
Process appointments or payments
Work with vendors that provide services on our behalf
Maintain our website and technology infrastructure
Meet legal or regulatory obligations
Respond to lawful government, court, or regulatory requests
Protect the rights, safety, security, or property of Nomad IV Wellness, our patients, or others
Complete a merger, acquisition, financing, reorganization, or similar business transaction, subject to applicable privacy requirements

PHI will only be disclosed as permitted or required under HIPAA and other applicable laws.

Notwithstanding the foregoing, mobile phone numbers, SMS opt-in data, and SMS consent will not be shared with third parties or affiliates for marketing or promotional purposes.

12. Service Providers

We may use third-party companies to assist us with functions including:

Appointment scheduling
Practice management
Payment processing
Email and productivity services
Website hosting
Website analytics
Communications
IT and cybersecurity
Data storage
Professional and administrative services

We limit access to information as reasonably necessary for providers to perform services on our behalf and implement contractual safeguards where required by law.

13. Data Security

We maintain administrative, technical, and physical safeguards designed to protect personal information and PHI against unauthorized access, use, alteration, disclosure, or destruction.

However, no electronic transmission, network, database, or storage system can be guaranteed to be completely secure.

If we become aware of a breach involving protected or regulated information, we will take appropriate action and provide notifications as required by applicable law.

14. Data Retention

We retain information for as long as reasonably necessary to:

Provide services
Maintain appropriate patient and business records
Meet legal and regulatory requirements
Resolve disputes
Enforce agreements
Fulfill legitimate business and healthcare purposes

Medical and healthcare records may be subject to specific retention requirements under applicable federal and New York law.

Patient and clinical records will be maintained for at least the minimum period required by applicable law. In New York, physicians and hospitals generally must maintain patient records for at least six years from the date of the patient’s last visit. Records may be retained longer where required or appropriate under applicable healthcare, regulatory, legal, or professional requirements.

15. Your Privacy Rights

Depending on the type of information involved and applicable law, you may have rights concerning your personal information.

With respect to PHI, HIPAA may provide you with rights including the right to:

Request access to certain health records
Request copies of your health information
Request corrections or amendments
Request certain restrictions on uses or disclosures
Request confidential communications
Receive an accounting of certain disclosures
Receive a copy of our Notice of Privacy Practices
File a complaint regarding our privacy practices

Additional details regarding your HIPAA rights are contained in our Notice of Privacy Practices.

Privacy Complaints

If you believe your privacy rights have been violated, you may submit a complaint to Nomad IV Wellness Corp using the contact information provided below.

You may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights.

Nomad IV Wellness Corp will not retaliate against you for filing a privacy complaint or exercising your rights under HIPAA or other applicable law.

16. Adults Only (18 +)

Nomad IV Wellness's services are intended for individuals 18 years of age or older.

Our website and services are not directed toward children, and we do not knowingly offer our healthcare services through this website to individuals under 18.

If we become aware that personal information from a minor has been collected contrary to our policies or applicable law, we will take appropriate steps to address the information.

17. Third-Party Websites

Our website may contain links to websites, booking systems, social-media platforms, or services operated by third parties.

Nomad IV Wellness is not responsible for the independent privacy practices, content, or security of third-party websites or services.

We encourage you to review the applicable privacy policy before providing personal information directly to a third party.

18. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, legal requirements, or privacy practices.

When material changes are made, we will update the Effective Date shown at the beginning of this policy and provide any additional notice required by applicable law.

We encourage you to review this Privacy Policy periodically.

19. Contact Us

For privacy questions, requests, concerns, or complaints, please contact:

Privacy Officer
Nomad IV Wellness Corp
40 W 27th St
New York, NY 10001
United States

Email: Admin@nomadivme.com
Phone: 212-470-8557
Website: www.nomadivwellness.com